Refund and Dispute Policy
Refund Policy
We offer a full money back-guarantee for all purchases made on our website. If you are not satisfied with the MemberShops platform or other products, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. In case you purchased the shop with installation, 14-day period will start after your shop has been installed by us.
After the 14-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product or services after first 2 weeks after their purchases to ensure it fits your needs.
To request a refund, please log into your account and submit a ticket here. Alternatively, you can submit a request via contact form.
Dispute Policy
If there is any dispute between you and MemberShops about or involving this Agreement, the Site, or the Services, you hereby agree that the dispute shall be governed by and construed in accordance with the laws of Croatia, without regard to its conflict of law provisions.
You hereby agree to submit to the exclusive jurisdiction of the courts in Zagreb, Croatia, with respect to any claim, proceeding, or action relating to or otherwise arising out of this Agreement, the Site, or the Services, howsoever arising, provided always that MemberShops may seek and obtain injunctive relief in any jurisdiction.